Terms & Conditions

These Terms and Conditions apply to goods sold by ENTEXIAS AMKE (hereinafter the “COMPANY”) through its online store www.photobookstore.gr located in Ioannina, at the postal address of Gorgorpotamos 9, with TAX ID: 081568349. Ioannina and tel. 2651028774, contact e-mail info@photobookstore.gr.

Register or Login

For reasons of security of transactions, the User of the online store (hereinafter CUSTOMER) before starting the process of submitting his order can register in the online store. The registration or connection of the CUSTOMER to the online store requires only name, mailing address, contact phone and email. This information shall remain confidential. The COMPANY reserves the right to use this information to send updates for new products or offers to customers or registered users of the online store. If at any time the User wishes to cancel his/her registration in the address list/email, he/she may request the deletion or change of his/her kept personal information by sending an e-mail to info@photobookstore.gr .

Submit Online Order

The order of the products and/or services is submitted through the completion and dispatch of the special Order Form that exists in the online store. Prior to the submission of the order, the CUSTOMER receives through a special link the terms concerning the sale of the products or services he wishes to acquire and then chooses the activation of a relevant icon “I have read and accept the Terms and Conditions of Purchase”. With this marking, the CUSTOMER declares explicitly and unconditionally that before the submission of his order he received in a clear and understandable way the following information:

1. The main characteristics of the goods and services ordered, as described in the pages of the online store. The CUSTOMER must check all relevant features, before submitting the order, so that it does not maintain any doubts about the characteristics and properties of the ordered products or services. The COMPANY has no responsibility in case the Customer failed to be sufficiently informed about the above.

2. The identity, address, telephone number and e-mail address of the COMPANY and the supplier of the ordered products or services.

3. The total price of the products or services of the order, including VAT, any other charge and any additional shipping, delivery or postal charges and any other costs. When these charges cannot reasonably be calculated in advance, the fact that such additional charges may be required becomes known to the CUSTOMER in the text of the order (order form) and the CUSTOMER must be aware before submitting the order. Additional charges or other expenses that were not known to the CUSTOMER prior to the submission of the order or if they could not be calculated on the order were not communicated to the CUSTOMER by telephone prior to the acknowledgment of receipt of the order, then these are not charged to the CUSTOMER without the prior express consent of the CUSTOMER. In particular, the indicated prices of the products or services as placed in the online store are the final ones (including the relevant VAT). The above stated final prices of each product or service in the online store do not include the shipping costs, which are calculated in the following text of the order based on the choice of the shipping method.

4. The cost of using the means of distance communication for the conclusion of the contract, where this is calculated on the basis of a charge other than the basic tariffs.

5. The means of payment, delivery, execution, and the deadline within which the COMPANY undertakes to deliver the goods or provide the services.

6. Any delivery restrictions and means of payment.

7. The conditions, exceptions, the time limit and the procedures for exercising the right of withdrawal and the obligation to charge the Customer with the direct cost of returning the products to the COMPANY, in case of withdrawal.

8. In case the CUSTOMER exercises the right of withdrawal after having made use of the service, he must pay reasonable costs to the COMPANY.

9. Where there is no right of withdrawal under the Law, the information that the Customer will not have the right of withdrawal or, where applicable, the circumstances in which the Customer loses the right of withdrawal.
10. The existence of the liability of the COMPANY for actual defects and lack of agreed properties in accordance with Articles 534 et seq. of the Civil Code.

11. Where applicable, the existence and terms of implementation of Customer After-Point-of-Sale, After-Point-of-Sale and Commercial Warranties services.

12. The duration of the contract, where applicable, or, if the contract is for an indefinite period or the automatic extension, the conditions for the termination of the contract.

13. Where applicable, the minimum duration of the Customer's obligations under the contract.

14. Where applicable, the existence and terms of deposit or other financial guarantees (e.g. advance payment in case of pre-order etc) to be paid or provided by the CUSTOMER, whenever the COMPANY requests it.

15. Where applicable, any typical digital content interoperability with hardware and software of which the COMPANY is aware or reasonably expected to be aware.

16. Where applicable, the possibility of recourse to an out-of-court complaint and redress mechanism to which the COMPANY belongs, as well as the means of access to it.

17. The payment obligation upon the submission of the order.

The sending of the order to the COMPANY is a proposal to purchase the goods ordered and a declaration of acceptance of all charges that are described in the order. If there is no notification or acceptance, the Customer is entitled to the refund of this payment.

Confirm Delivery of Online Order

The order is not binding for the COMPANY, before the Customer receives confirmation of acceptance of the order from the COMPANY, as described below.

H Order is considered received by the COMPANY from the moment the Customer receives an update of the order status with the indication “Order Registration Confirmation”.The updates on the order status are displayed on the User's screen and sent by email to the online contact address that the Customer has registered. The status of the order is constantly updated as and when changes occur during the management of the order.The CUSTOMER must check the “Order Registration Confirmation” and immediately inform the COMPANY (at the latest within 2 hours from the time of receiving electronic notification with “Order Entry”) by sending an e-mail to info@photobookstore.grfor any error, otherwise the details mentioned in “Order Registration Confirmation” will be applied to the Sales Contract.

During the processing of each registered order, the availability of stock of the products in the order is confirmed. In case the availability or delivery time differs from that indicated on the product page, the CUSTOMER will receive a notification. In particular, the COMPANY and if it finds the availability of the product and the absence of any errors in the online store regarding the pricing or the price of the products, their characteristics, etc. by email (e-mail) will confirm the acceptance of the order. The above e-mail will explicitly confirm the content of the order, the total price, and the estimated delivery time of the order, as it was known to the CUSTOMER already before the submission of the order. The order is considered binding and the sale is considered to have been prepared and creates claims of the parties (CUSTOMER - COMPANY) only by sending and receiving the above e-mail message with the indication “Your order has been sent” or “Your order is ready for receipt”.

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